All systems are operational

Past Incidents

Friday 15th November 2019

No incidents reported

Thursday 14th November 2019

No incidents reported

Wednesday 13th November 2019

No incidents reported

Tuesday 12th November 2019

No incidents reported

Monday 11th November 2019

No incidents reported

Sunday 10th November 2019

No incidents reported

Saturday 9th November 2019

No incidents reported

Friday 8th November 2019

No incidents reported

Thursday 7th November 2019

No incidents reported

Wednesday 6th November 2019

No incidents reported

Tuesday 5th November 2019

No incidents reported

Monday 4th November 2019

No incidents reported

Sunday 3rd November 2019

No incidents reported

Saturday 2nd November 2019

No incidents reported

Friday 1st November 2019

No incidents reported

Thursday 31st October 2019

No incidents reported

Wednesday 30th October 2019

No incidents reported

Tuesday 29th October 2019

No incidents reported

Monday 28th October 2019

No incidents reported

Sunday 27th October 2019

No incidents reported

Saturday 26th October 2019

No incidents reported

Friday 25th October 2019

No incidents reported

Thursday 24th October 2019

No incidents reported

Wednesday 23rd October 2019

No incidents reported

Tuesday 22nd October 2019

No incidents reported

Monday 21st October 2019

No incidents reported

Sunday 20th October 2019

No incidents reported

Saturday 19th October 2019

No incidents reported

Friday 18th October 2019

No incidents reported

Thursday 17th October 2019

No incidents reported

Wednesday 16th October 2019

No incidents reported

Tuesday 15th October 2019

No incidents reported

Monday 14th October 2019

No incidents reported

Sunday 13th October 2019

SFO - Network Infrastructure Maintenance, scheduled 1 month ago

Location: SFO (San Francisco, CA) - Network Infrastructure Maintenance

Start Date & Time: October 13, 2019 @ 11:00 AM EDT | 8:00 AM PDT

End Date & Time: October 13, 2019 @ 11:00 PM EDT | 8:00 PM PDT

Duration: 12 hour(s)

Impact: Potential Service Interruption - Brief packet loss and/or latency

Saturday 12th October 2019

SFO - Network Infrastructure Maintenance, scheduled 1 month ago

Location: SFO (San Francisco, CA) - Network Infrastructure Maintenance

Start Date & Time: October 12, 2019 @ 11:00 AM EDT | 8:00 AM PDT

End Date & Time: October 12, 2019 @ 11:00 PM EDT | 8:00 PM PDT

Duration: 12 hour(s)

Impact: Potential Service Interruption - Brief packet loss and/or latency

Friday 11th October 2019

SFO - Network Infrastructure Maintenance, scheduled 1 month ago

Location: SFO (San Francisco, CA) - Network Infrastructure Maintenance

Start Date & Time: October 11, 2019 @ 11:00 AM EDT | 8:00 AM PDT

End Date & Time: October 11, 2019 @ 11:00 PM EDT | 8:00 PM PDT

Duration: 12 hour(s)

Impact: Potential Service Interruption - Brief packet loss and/or latency

Thursday 10th October 2019

SFO - Network Infrastructure Maintenance, scheduled 1 month ago

Location: SFO (San Francisco, CA) - Network Infrastructure Maintenance

Start Date & Time: October 10, 2019 @ 11:00 AM EDT | 8:00 AM PDT

End Date & Time: October 10, 2019 @ 11:00 PM EDT | 8:00 PM PDT

Duration: 12 hour(s)

Impact: Potential Service Interruption - Brief packet loss and/or latency

Wednesday 9th October 2019

No incidents reported

Tuesday 8th October 2019

No incidents reported

Monday 7th October 2019

Dallas, TX DFW Service Interruption

Re-integration of the carrier circuit is now completed and the network is normalized and stable. The Network Engineering team is now closing this incident.

Dallas, TX DFW Service Interruption

The Network Engineering team has identified the root cause of the outage this afternoon and have worked with the hardware vendor to mitigate the issue. They are now working to re-integrate the carrier circuit back into the transport network.

Dallas, TX DFW Service Interruption

Our monitoring system alerted us to an issue with one of our network carrier uplinks. During the initial investigation, we found that the circuit was experiencing a transit issue and removed the carrier from service. All services were restored once the carrier circuit was removed from the service. Our Network Engineering team is still working to identify the root cause of the carrier service interruption before re-integrating the carrier link back into service.

Dallas, TX DFW Service Interruption

Service appears to be restored. We are currently investigating to determine the cause. More information will be made available as it is known.

Dallas, TX DFW Service Interruption

We are currently investigating reports of service interruptions at our Dallas Datacenter. We will advise with more information as it becomes available.

Sunday 6th October 2019

No incidents reported

Saturday 5th October 2019

No incidents reported

Friday 4th October 2019

No incidents reported

Thursday 3rd October 2019

No incidents reported

Wednesday 2nd October 2019

No incidents reported

Tuesday 1st October 2019

No incidents reported

Monday 30th September 2019

No incidents reported

Sunday 29th September 2019

No incidents reported

Saturday 28th September 2019

No incidents reported

Friday 27th September 2019

No incidents reported

Thursday 26th September 2019

No incidents reported

Wednesday 25th September 2019

No incidents reported

Tuesday 24th September 2019

No incidents reported

Monday 23rd September 2019

No incidents reported

Sunday 22nd September 2019

No incidents reported

Saturday 21st September 2019

No incidents reported

Friday 20th September 2019

No incidents reported

Thursday 19th September 2019

No incidents reported

Wednesday 18th September 2019

No incidents reported

Tuesday 17th September 2019

No incidents reported

Monday 16th September 2019

No incidents reported

Sunday 15th September 2019

No incidents reported

Saturday 14th September 2019

No incidents reported

Friday 13th September 2019

No incidents reported

Thursday 12th September 2019

No incidents reported

Wednesday 11th September 2019

No incidents reported

Tuesday 10th September 2019

No incidents reported

Monday 9th September 2019

No incidents reported

Sunday 8th September 2019

No incidents reported

Saturday 7th September 2019

No incidents reported

Friday 6th September 2019

No incidents reported

Thursday 5th September 2019

No incidents reported

Wednesday 4th September 2019

No incidents reported

Tuesday 3rd September 2019

No incidents reported

Monday 2nd September 2019

No incidents reported

Sunday 1st September 2019

No incidents reported

Saturday 31st August 2019

No incidents reported

Friday 30th August 2019

No incidents reported

Thursday 29th August 2019

USA-Central-1 (Dallas, TX) - Infrastructure Maintenance, scheduled 2 months ago

Location: USA-Central-1 (Dallas, TX) - Infrastructure Maintenance Date & Time: August 29, 2019 @ 07:00 AM EDT - 08:00 AM EDT

The USA-Central-1 (Dallas, TX) facility will be performing generation plant load transfer testing. During the test, the power load will be transferred from utility to generation plant and then back to utility. This type of maintenance is potentially service affecting, but no impact is expected to services.

This notice is for advisory purposes only.

Wednesday 28th August 2019

No incidents reported

Tuesday 27th August 2019

No incidents reported

Monday 26th August 2019

No incidents reported

Sunday 25th August 2019

No incidents reported

Saturday 24th August 2019

No incidents reported

Friday 23rd August 2019

No incidents reported

Thursday 22nd August 2019

No incidents reported

Wednesday 21st August 2019

No incidents reported

Tuesday 20th August 2019

No incidents reported

Monday 19th August 2019

No incidents reported

Sunday 18th August 2019

No incidents reported

Saturday 17th August 2019

Dallas, TX Dallas Datacenter Power Disruption

Power disruption issue has been resolved. Measures have been put in place to prevent future outages.

Friday 16th August 2019

No incidents reported

Thursday 15th August 2019

Dallas, TX Dallas Datacenter Power Disruption

All servers are up and operational. If you experience any issues please email suppport@izoox.com.

Dallas, TX Dallas Datacenter Power Disruption

99% of customers are back to operational. We are working to resolve any outlying issues as quickly as possible. If you experience any issues with your service, please report them to support@izoox.com.

Dallas, TX Dallas Datacenter Power Disruption

Our server infrastructure has booted and customer VMs are beginning to be turned on as well.

Dallas, TX Dallas Datacenter Power Disruption

Power is restored to the site at this time. Networking Engineering team has confirmed network transport is operational. Cloud Engineering team is now working on getting customer servers back online.

Dallas, TX Dallas Datacenter Power Disruption

A transformer failure at our Dallas DC caused the complete loss of power and disruption of the backup power system. On-site electrical engineering staff is working with the power company to remedy the issue as quickly as possible. No ETR has yet been provided.

Dallas, TX Dallas Datacenter Power Disruption

Electrical service at our Dallas Datacenter has been interrupted. We are working to resolve the issue as quickly as possible.

Wednesday 14th August 2019

No incidents reported

Tuesday 13th August 2019

No incidents reported

Monday 12th August 2019

No incidents reported

Sunday 11th August 2019

No incidents reported

Saturday 10th August 2019

No incidents reported

Friday 9th August 2019

No incidents reported

Thursday 8th August 2019

No incidents reported